Privacy Policy

Last updated: July 29, 2026

This Privacy Policy explains how Synergy Power collects, uses, stores, and protects information when you visit SynergyPower.com, contact us, submit a form, or sign up for text messages.

By using this website, you agree to the practices described in this policy. This policy applies only to SynergyPower.com. Other websites linked from our site may have different privacy practices.

Information We Collect

We collect information in two main ways: automatically when you use the website and directly when you provide it to us.

Information Collected Automatically

When you visit SynergyPower.com, our website and service providers may collect technical information about your visit, including:

  • Your Internet Protocol address
  • Your browser type and operating system
  • The date and time of your visit
  • The pages and services you access
  • The website that referred you to our site
  • The website you visit after leaving our site
  • Files, forms, or information you download
  • Device identifiers and cookie data

This information helps us understand how visitors use the website. In addition, it helps us improve site content, performance, security, and usability.

Information You Provide

We may collect personal information when you:

  • Send us an email
  • Submit a website form
  • Request a quote or consultation
  • Complete a survey or registration
  • Place an order or begin another online transaction
  • Sign up for text message updates

Depending on the request, this information may include your name, email address, phone number, mailing address, project details, and the contents of your message. If you attach files, we may also receive text, images, audio, video, or other information contained in those files.

How We Use Information

We may use the information we collect to:

  • Respond to questions and service requests
  • Prepare quotes and project information
  • Schedule appointments, deliveries, or project work
  • Provide products, services, and account support
  • Send requested updates, reminders, or promotional messages
  • Improve our website, services, and customer experience
  • Measure website traffic and advertising performance
  • Detect misuse, fraud, security threats, or unauthorized access
  • Meet legal, regulatory, and recordkeeping requirements

We use personal information only for purposes related to the reason it was provided, our business operations, or other purposes permitted by law.

Cookies and Similar Technologies

SynergyPower.com may use cookies, pixels, local storage, device identifiers, and similar technologies. A cookie is a small text file stored by your browser.

These technologies may help us:

  • Remember website preferences
  • Understand how visitors use the site
  • Improve website performance
  • Measure advertising results
  • Show relevant ads to people who previously visited our website
  • Protect the website from misuse or unauthorized activity

Third-party services, including Google and Meta, may use cookies or similar technologies to measure activity and show ads on other websites. You can manage cookies through your browser settings. You may also use the privacy and advertising controls provided by those third-party services.

Disabling cookies may affect how some parts of the website work.

How Information May Be Shared

Synergy Power does not sell personal information.

However, we may share information when reasonably necessary to:

  • Provide a service or complete a transaction you requested
  • Work with website, analytics, advertising, communication, or technology providers
  • Protect our website, systems, employees, customers, or legal rights
  • Investigate unauthorized access, fraud, or security incidents
  • Respond to a court order, legal process, or government request
  • Comply with applicable laws and regulations

We may also use or share information that has been combined or de-identified so that it cannot reasonably identify a specific person.

Data Retention

We keep personal information only for as long as reasonably needed for the purpose it was collected, including customer service, business operations, legal requirements, dispute resolution, and security.

Retention periods may vary based on the type of information and the reason it was collected.

Data Security

Synergy Power uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, alteration, or disclosure.

These safeguards may include:

  • Access controls
  • Authentication tools
  • System monitoring and auditing
  • Encryption where appropriate
  • Website traffic and security monitoring

However, no website, storage system, or online transmission can be guaranteed to be completely secure.

Children’s Privacy

SynergyPower.com is not directed to children, and we do not knowingly create profiles of children through this website.

Parents and guardians should supervise children’s online activity and help them avoid submitting personal information without permission. If you believe a child has provided personal information through this website, please contact us.

Your Choices

You may choose not to submit a form, send an email, complete a survey, or begin an online transaction. However, this may limit our ability to provide certain products, services, quotes, or information.

You may also:

  • Adjust cookie settings in your browser
  • Use advertising controls offered by Google, Meta, or other providers
  • Unsubscribe from promotional emails using the link in the message
  • Opt out of text messages as described below
  • Contact us to request access to, correction of, or deletion of information you previously submitted

We will review privacy requests and respond as required by applicable law.

SMS Privacy and Terms

This section applies when you choose to receive text messages from Synergy Power.

Information We Collect for SMS Messages

When you sign up for text messages, we may collect your:

  • Name
  • Email address
  • Mailing address
  • Mobile phone number

This information may be collected through a website form, email, agreement, or another system used to manage customer communications.

How We Use SMS Information

We may use your information to send recurring messages about:

  • Scheduling
  • Material deliveries
  • Project updates
  • Service reminders
  • Products, services, or promotions

Message frequency varies. Message and data rates may apply, depending on your mobile carrier and service plan.

How to Opt Out

You may opt out at any time by replying STOP or UNSUBSCRIBE to a Synergy Power text message.

After you opt out, you may receive one final message confirming that your request was completed. We will remove your number from the SMS list as soon as reasonably possible.

For help, reply HELP, call 925-273-3515, or email [email protected].

Mobile Information Sharing

Synergy Power does not sell, rent, or share collected mobile phone numbers with third parties for their own marketing purposes.

SMS Data Security and Retention

We use reasonable safeguards to protect SMS information. We keep this information while you are subscribed and for as long as reasonably needed for business, legal, or recordkeeping purposes.

You may request deletion by contacting us. Some information may be kept when required by law or needed for legitimate business records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date shown at the top of this page.

Contact Us

For questions about this Privacy Policy, your personal information, or our SMS program, contact Synergy Power:

Information Disclaimer

This Privacy Policy describes Synergy Power’s general privacy practices. It is not business or legal advice and does not guarantee that every security measure will prevent every possible incident.